Are they 🙂 OR are they 🙁 – Deciphering customer satisfaction levels
When you’re developing/refining products and services, customer opinions and satisfaction play a pivotal role. Your customer’s opinions about your field team, stores, products, services, after-sales services and maybe even Website will affect their LTV (life time value) ...
Learning Advantage: Case Study
A market leader's journey in building a high business impact mLearning program for their distributed field sales team: 1200 personnel | 22 modules | Over 14K training delivered | 17% increase in premier mix..
Sales enablement through mobile devices: 4 key practices that work!
Get the returns out of your sales enablement investments. Mobile devices are force multipliers. Here are winning tips on four core mobile sales enablement practices.
Borrow 960 Eyes: Track your retail launch to success
IYou call the merchandiser. You call the training team. You call the field sales manager. You call the in-store personnel. You coordinate the times and set up a call. You send excel formats to update. You escalate when required. You send. You follow-up. You collate. You update. You...
Sales Blogs: The Definitive List of 101 Best Sales Blogs
If you want to see the best sales blogs in one place, then you’ll LOVE this guide. We researched, read and reviewed 101 of the top sales blogs. And you can filter by category to find the best blogs for you.
Four Mistakes to Avoid During Customer Conversations
Awesome Inc*. had made a fortune selling its awesome widgets, solutions and services. In the last few years the competitive landscape had heated up and the company had increasing pressure to sell more and more using limited resources.
Your Future: Tracked In Real Time
Many companies let the product trickle through the market and wait for the reactions to flow back. By the time you hear back, it is already too late to adjust your marketing mix. How about Real Time launch metrics for your latest products? ..
How to Listen to and Act Fast on Market Trends Using Sales Enablement Tools
How to Listen to and Act Fast on Market Trends Using Sales Enablement Tools. Do you know the Pulse of your Market? Do you catch market trends just as they are beginning to form so that you initiate timely Actions ?
Bsharp: The direction of our dreams
Bsharp: Who are we? In Nov 2012, we set out with a mission to “help companies build successful sales teams”. We wanted to “maximize the value of the customer facing minute”.
