With a large retail footprint and constant product launches, The company uses Bsharp to keep its promoters, managers, and trainers aligned, ensuring every store is trained, updated, and sales ready.

The organisation’s ecosystem moves at high speed. With new product lines, frequent promotions, and a wide network of promoters and store teams, keeping everyone trained and consistent was a growing challenge.

The existing communication and training process made it difficult to track participation, monitor completion, and ensure data accuracy across hundreds of outlets.

The adopted Bsharp’s learning platform to create a unified environment for retail training, communication, and performance tracking.

Today, over Over 1,500 stores and 1,600+ users actively engage across the Bsharp and Converse platforms.

Key features in use include:

• Trainings & Learning Pathways: Structured learning experiences that simplify product training and onboarding.

• Instant Answers & Alerts: Quick access to product specs, FAQs, and real-time updates for field teams.

• Forms: Widely used for operational data capture such as attendance tracking, sell-out submissions, stock checks, walk-ins, store hygiene audits, and JCP tracking.

• Reports & Analytics: Deep insights into training completion, attendance, and performance metrics.

Bsharp also enabled the brand ran engaging campaigns such as the “Wow Demo – Showcase” and Product Demo Video Competitions, powered through Bsharp Forms.

The results were clear:

• Simplified learning journeys with structured pathways for product and process training.

• Streamlined induction processes, reducing onboarding time.

• Fewer data errors through form restrictions and process adherence.

• Higher engagement and faster submissions across stores.

Overall, Bsharp helped the company achieve better training consistency, higher participation, and improved operational accuracy across its retail network.

If your retail teams face similar challenges like large networks, frequent launches, and data-heavy operations, Bsharp can help you unify learning, engagement, and performance tracking.

Our next-gen platform, Bsharp Converse, extends this capability with AI-powered instant answers, multilingual learning, and automated reporting for faster enablement.