If you’re an L&D leader, service head, or frontline enablement owner, you know this scenario too well:

You’ve built the SOP. The team has the product guide.

But when it’s time to apply it — on the shop floor, on a service call, or during onboarding — the team still asks:

“Where’s the updated process?”

“Do I follow the old version or this one?”

“Is this different for my region?”

It’s not because they weren’t trained.

It’s because they don’t remember, don’t know where to look, or aren’t confident reading long documents — especially if they’re not in their preferred language.

And if they can’t find it or fully understand it — it’s as good as lost.

Now imagine this instead:

Your team asks a question — in Hindi, Arabic, Tamil, or French.

And your document replies. In the same language.

No search bar. No translations. Just the exact answer, in their language.

That’s Answers — a feature that turns your knowledge base into a multilingual chatbot, trained only on your documents.

Answers is designed to work with the content you already have — no new formats, no special markup.

Upload your PDFs, Word documents, or plain text files — SOPs, policies, product manuals, safety guides. That’s it.

Once uploaded, the document becomes interactive: your team can ask questions, and Converse replies using only the content inside that file.

As an admin or L&D lead, you don’t need to build anything from scratch. You simply:

• Upload your documents and build your knowledge base.
• Set the tone of the responses — factual, creative, concise.
• Add suggested prompts to guide your team toward common queries

And the best part?

Your team can ask questions in 13+ languages — and get answers in the same language they asked.

So whether your retail staff prefers Hindi, your service engineers read in Tamil, or your compliance lead wants it in Arabic — Answers speaks their language.

Why not just use a generic chatbot or a search bar?

Because most companies don’t upload internal documents to open AI models — and with good reason. Privacy matters. Control matters. Accuracy matters.

With Answers, your content stays completely secure:

• Hosted on our ISO 27001-certified servers or
• Optionally on your own servers — your choice.

And unlike generic AI tools, Answers doesn’t hallucinate. It doesn’t pull from the internet. It only responds from your uploaded content.

Got a policy doc, an SOP, or a product guide?

Drop it into Answers. Then ask it a question — in your preferred language.

Watch it respond — in that language, with content pulled directly from your document.