How Bsharp Learn helps:
Bsharp lets you convert anything to a training. Format such as PDF, MP4, SCORM, HTML5 are accepted. So, you can just take your product brochure, add a quiz and you’re live.
Now, how do you gauge whether your frontline has retained this knowledge? For participants who didn’t get a good score in the first attempt, how do you make sure they improve?
You probably release a refresher course. And, that’s where Bsharp’s deep dive quiz analytics come into play.
Bsharp Learn’s quiz module lets you tag every quiz question.
So, when your team attempts the quiz, Bsharp Learn is sorting these tags into Strengths, areas of improvements and weaknesses. Now, you’ll know the topics in which your team needs a little more help or reinforcement. You can create nano-training programs to reinforce these topics.
That way, your refresher course is tailored to your team’s learning needs.
Here are a few ideas to help you create a refresher course
For the areas of strength, you could probably deploy short PDFs or flashcards.
For the areas of improvement, 1-2 minute videos or flashcards work great
For the areas of weakness, engaging SCORM or HTML5 training module will help you drive the message.
This tried and tested method has been adopted by many of our customers. Some have even deployed a 5-question quiz module daily to assess the frontline on a continuous basis. The results? Customers have noticed scores and engagement go up to 91% .
To summarise, what you have achieved is a full-cycle of learning. You’ve trained your team, assessed them and then re-trained them based on their performance.