Here are metrics to measure your focused training program
Here are metrics to measure your focused training program
Got a new product launch coming up? Need to put a training plan together? Or have you wrapped up a focused training program and need to send out a summary presentation to the team?
While most plans and presentations will involve aspects such as a communication plan, your learner base, contests to increase adoption, the most important aspect in your plan will be the metrics by which you measure your program.
This blog is going to help you understand the metrics associated with the various phases of your training program.
For maximum adoption, you would have factored in a pre, during and post-communication plan.
Communication open rates are a good indicator of program adoption.
Sent to : This will give you the opportunity to think on who are the key people who need to know about your program and who could impact the success of your program.
Open rates : Open rates will give you a good indication of who’s interested in your program, and the number of people who might actually consume training modules when they go live.
Pro tips:
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To gauge your day one adoption/participation: Follow open rates through communication events
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To increase adoption, it’s important to focus on your internal levers such as line managers and understand their participation/open rate levels. The more involved your internal levers are, the higher the chances of you getting better adoption rates.
Here is where the bulk of your focus will be, and rightly so. Focusing on these metrics right from the beginning will help you drive adoption and learning completion rates.
Pre-training assessment scores (average): Running a quick assessment before you begin your training program will help you understand where your team stands and will help demonstrate the impact of your training program.
Classroom (in person or online) attendance rates : If your program includes in-person training sessions, classroom attendance is going to be an important parameter.
Training modules delivered : This number will help present the learning appetite of your team. To calculate your modules delivered, follow this example: if one learner consumes 3 training modules, training delivered equals 3
Number of learners who attempted but did not complete : This metric will help you focus on parts of your team that need a little nudge. By focusing on these segments, you will be able to increase adoption rates.
Average post-training scores : It will give you an idea of how well the training was absorbed and whether a remedial or refresher course is required.
Completion percentages (trained) : To gather the number of people who have been completely trained/certified.
Improvement in score (%) : To show impact from pre-training to post-training.
Time spent on learning : This will indicate the time your team/company has spent learning and getting assessed. By focusing on increasing weekly learning hours through strategic initiatives, you could aspire to build a culture of continuous learning.
Content published : While logically, this should be right at the beginning, we’ve put it here. Your learning program should be part of a larger, continuous learning schedule. And, if you need to see how your team is developing their learning habit, you could measure the frequency of content published towards a new skill/training.
Chalking out these metrics will help you understand the actions you will need to take to impact each of these zones.
Bsharp has features that allow you to stay on top of all the metrics that you need to track to make your training program successful. The more the visibility you have, the better you can act to create a culture of continuous learning and development.
